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Ordering a Subscription

To place an order or renew a single site institutional license contact Subscription Services at 301.634.7220 or email Subscription Services.

For single site institutional subscriptions, payment can be made through your subscription agent or directly to FASEB at:

FASEB Office of Publications
The FASEB Journal Subscription Services
Office hours are 8:30am to 5:00pm est.
9650 Rockville Pike
Bethesda, MD 20814 USA
Phone: 800.43.FASEB ext.7220 or 301.634.7220
Fax: 301.634.7099
Email Subscription Services

NEW orders must include complete contact information for the institution:
Site address, administrator name, email and telephone # and IP addresses for your institutional account.

Once FASEB receives payment, you will receive a welcome email with your account ID number and verification of online access. If you added print to the online access the print copies, please allow 5 weeks for U.S. mailing addresses, 8–10 weeks for non U.S. mailing addresses, to begin receiving the print copies.

Multi-Site License and Consortia

Multi-site licenses are required for institutions or companies that wish to access the journal from more than one location. Prices for these licenses are negotiated on an individual basis. Consortia pricing and licensing is available on request.

Worldwide Accounts

For Non-European accounts please contact: 

Barbara Walker
FASEB Office of Publications
9650 Rockville Pike, Bethesda, MD, USA
Phone: 800.43.FASEB, ext. 7305 or 301.634.7305
Fax: 301.634.7809
Email bwalker@faseb.org

European Accounts

For European site licenses and accounts, please contact: 

David Charles
FASEB European Institutional Sales & Licensing
92 avenue du General de Gaulle, 78600 Maisons-Laffitte, France
Phone: +33.1.39.12.29.29
Fax: +33.1.39.12.47.45
Email dc.Elicensing@orange.fr 

Activating your Subscription

With each order an Account ID number is issued specific to the institution.  Activation of the account is required in order to generate usage data. Registering the account contact name, email and telephone number along with the institutional IP addresses is done with the initial set up.  

You will receive email confirmation of the online subscription activation The institutional account ID # will be provided in the welcome email received after the order is processed

For Renewals the Account ID number will appear above the account name on the renewal notice. If you are receiving the print format along with the online access the account ID will appear on the mailing label of your printed version of The FASEB Journal.

If you need assistance with the account ID number for your institutional license please contact The FASEB Journal, Subscription Services.

Updating IP Addresses

The administrator for the institutional license will have authorization to request updates to the institution's list of registered IP addresses. Please email IP Address Update with your request. For security purposes you may be asked to verify your account ID number or other account specific information

Institutional Usage Reports

You can easily view and download your Institutional Usage Reports.
These usage reports are COUNTER complaint and include definitions of fields for ease of understanding. Again, you will need your username and password to access the reports. If you don't know your username and password, please send us an email, and we can reset them for you.

Institutional License Agreement

A copy of the current site license is available for download.
For questions to the standard agreement please contact the Content Licensing Manager or call 301.634.7305

SERU

The Federation of American Societies for Experimental Biology is a registered publisher participant in the SERU Initiative. If you would like your subscription guided by SERU, please contact the Content Licensing Manager or call 301.634.7305

CLAIMS

When making a claim for missing or damaged issues, please refer to our Issue Replacement Policy.

Copyright Information

Information on copyright permission requests can be found on The FASEB Journal website.